What is Web 2.0?
Web 2.0 is more than just accessing information on the Web. It also allows "users to interact and collaborate with each in a social media dialogue" ("Web 2.0," n.d., para. 1).
Virtual assistants are considered Web 2.0 technology because they collaborate with other Web 2.0 tools. Virtual assistants connect the user to...
The websites listed above allow the user to network and interact with others.
- Social Network Sites
- Location Sites
- Foursquare
- Music Sites
- Pandora
- iTunes
- Video Sites
- YouTube
- Customer Service Networks
- Yahoo
The websites listed above allow the user to network and interact with others.
Web 3.0 - The Future
What is the future for virtual assistants? As of right now, the user can tell them what to do or ask basic questions: create a reminder, add an event, call a friend, update a Twitter status, etc. Virtual assistants are limited to user-computer interaction, which classifies them as Web 2.0 technology.
For example, if you ask Siri a question, "what time does Target open tomorrow?" - this is her response:
In the future, virtual assistants will be able to do more. When I ask Siri "what time does Target open tomorrow?" - she will be able to give me a response. Siri will be able to connect with the stores website and find out the information. The capability for the virtual assistant will not be limited to just user-computer, but also computer-computer (Searles, 2012). This change in the virtual assistants will make it Web 3.0 technology.